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Flash Cab by Benjamin LLC Privacy Policy

Effective Date: 11-13-24

1. Introduction

Flash Cab by Benjamin ("we," "our," or "us") is committed to protecting the privacy and personal information of our customers. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We may collect the following information when you use our services:

  • Contact Information: Including your name, phone number, and email address for booking, communication, and support purposes.

  • Location Data: When using our cab services, we may collect real-time location data to provide you with accurate pickup and drop-off services.

  • Payment Information: We collect payment details to process your transactions securely. Payment data is handled through secure third-party providers.

  • Usage Information: Data regarding your interactions with our app or website, which helps us improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide transportation, respond to your booking requests, and communicate with you about your ride.

  • Customer Support: To respond to inquiries, assist with any issues, and enhance customer satisfaction.

  • Marketing: With your consent, we may send promotional offers, updates, and exclusive deals related to Flash Cab by Benjamin.

  • Personalization: To improve your experience by providing tailored services, offers, and notifications.

  • Safety and Security: To ensure the safety of our users and drivers, and to prevent fraudulent activities.

4. How We Protect Your Information

We prioritize your data security by implementing industry-standard security measures:

  • Encryption: We encrypt sensitive information during transmission and storage.

  • Access Controls: Access to personal data is restricted to authorized personnel who are required to maintain its confidentiality.

  • Data Audits: We regularly audit and review our security practices to prevent unauthorized access, data breaches, and misuse.

5. Sharing Your Information with Third Parties

Flash Cab by Benjamin does not sell or trade your personal information. We may share your information with:

  • Service Providers: For operations such as payment processing, customer support, and service optimization.

  • Compliance and Legal Obligations: In cases where disclosure is necessary to comply with legal requirements or to protect our rights and the rights of others.​

  • SMS Opt-in and phone numbers will not be shared with third parties for the purposed of SMS.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Opt-Out: You can unsubscribe from marketing communications by following the opt-out instructions in any promotional messages.

  • Data Deletion: You may request deletion of your personal data, subject to any retention obligations required by law.

7. Data Retention

We retain your information only as long as needed to provide our services or comply with legal obligations. When no longer required, we securely delete your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

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